At Healin, we are committed to delivering high-quality organic products. If you’re not completely satisfied with your purchase, we offer an easy return process. Please review our return policy below:

1. Return Eligibility

• Returns are accepted within 30 days of receiving your order.
• The product must be unused, unopened, and in its original packaging.
• A proof of purchase (receipt or order number) is required for returns.

2. Non-Returnable Items

• Opened or used products cannot be returned.
• Sale or discounted items are non-returnable.

3. Return Process

• To initiate a return, please contact our customer support team at [Your Contact Email].
• You will need to provide your order details and the reason for your return.
• Our team will provide instructions for returning the item.

4. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• Please ensure the item is securely packaged to avoid damage during return shipping.

5. Refunds Upon Return

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to your original payment method within 7-10 business days.

6. Exchanges

• We do not offer direct exchanges. If you wish to receive a different product, please return the original item and place a new order.

7. Damaged or Defective Items

• If your product arrives damaged or defective, please contact us immediately. We will assist with a return and offer either a full refund or replacement.

8. Contact Us

If you have any questions about our return policy or need assistance, please reach out to us at:

Healin
[Your Company Address]
Email: [Your Contact Email]