At Healin, we strive to deliver your organic products as quickly and efficiently as possible. Please review our shipment policy below for more details:

1. Processing Time

• All orders are processed within 1-2 business days.
• Orders are not shipped or delivered on weekends or public holidays.
• If we experience a high volume of orders or other delays, your order may take longer to process. We will notify you if there are any significant delays.

2. Shipping Methods

• We offer standard shipping and express shipping options.
• The available shipping methods and costs will be calculated at checkout based on your location and order details.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the delivery location and order weight.
• Free shipping may be offered during special promotions or on orders over a specified amount.

4. Delivery Time

• Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 5-10 business days for standard shipping.
• For express shipping, delivery is typically within 2-5 business days.
• Please note that delivery times may be affected by external factors, such as weather conditions or customs processing (for international orders).

5. International Shipping

• We currently offer international shipping to selected countries. Shipping fees and delivery times for international orders will vary.
• International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

6. Order Tracking

• Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.

7. Shipping Restrictions

• We currently do not ship to PO Boxes or APO/FPO addresses.
• Some products may be restricted from shipping to certain locations due to local regulations or product availability.

8. Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us within 7 days of delivery.
• We will assist you in filing a claim with the carrier and provide a replacement or refund, depending on the situation.

9. Contact Us

If you have any questions about shipping, please contact us at:

Healin
[Your Company Address]
Email: [Your Contact Email]